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Frequently asked questions

Everything you need to know before applying. Another question? Write to us.

Do you run a credit check?

No. We never run a credit check. Our decision is based on the stability of your income, verified through Instant Bank Verification (IBV). Your credit score is neither consulted nor affected.

Is Maple Capital a direct lender?

Yes. Maple Capital is the only lender: we review your application, approve your loan and deposit the funds. You deal with a single entity from start to finish.

What amounts do you offer?

Our personal loans range from $500 to $5,000. Choose the amount that matches your real need: a smaller amount is repaid faster and costs less.

What is Instant Bank Verification (IBV)?

It is a secure system that lets us view a read-only summary of your bank transactions to confirm your income, without paper statements. Your banking credentials are never shared with us.

Who qualifies?

Anyone 18 or older living in Canada who receives a regular paycheque from an employer (full-time or part-time) by direct deposit, into a bank account open for at least 3 months.

Why are self-employed workers and government benefits not eligible?

These income types are not compatible with the IBV analysis we use to assess repayment ability. If your situation changes and you receive a regular paycheque from an employer, you can reapply.

How long does the answer take?

The form takes about two minutes and tells you immediately whether you qualify. After Instant Bank Verification, the answer comes quickly, often the same day.

Does applying commit me to anything?

No. The application lets you check your eligibility and receive an offer. You remain free to accept or decline.

How is the money paid out?

By direct deposit into the bank account where you receive your pay, once your loan is approved and the contract is signed electronically.

Is my information safe?

Yes. Your information is transmitted encrypted, is never resold, and IBV never gives us access to your banking credentials.

Can I repay my loan early?

Yes. You can repay your loan at any time. The exact terms appear in your contract, presented clearly before signing.

What if I don't receive your email?

Check your junk mail folder, then write to us at info@maplecapital.ca if you still can't find anything.

Ready to apply?

Two minutes, a few questions, no credit check. You will know right away if you qualify.